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  2. Order and Delivery Concerns

What's the status of my order?

Our delivery team will call you once your order is on the way. Please keep your mobile open and within reach.

For Metro Manila orders, the team schedules them for pick up and delivery the same day or next day. Kindly keep your lines open and expect a call from our delivery team.

For Provincial orders, the team sends a tracking number where you can check the real-time status of your order. Visit the tracker here.

For inquiries, you can always reach out to us via our live chat, messenger, or email us at support@engkanto.com.ph.